Thank you for shopping from Stussy store. This Shipping Policy explains the terms and conditions related to the shipment of products purchased from our online store. By placing an order, you agree to comply with the following shipping guidelines. Please read them carefully.
Definitions: In this Agreement, the terms “Client,” “You,” and “Your” refer to the user accessing the Stussy store website and complying with the terms and conditions. The terms “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Stussy Store. The terms “Party,” “Parties,” or “Us” refer to both the Client and ourselves. All terms mentioned are interchangeable and refer to the offer, acceptance, and consideration of payment necessary to undertake the process of providing assistance to the Client for meeting their needs in accordance with our jurisdiction.
1. Order Processing
1.1 Order Fulfillment: We will make every effort to process and ship your order within the specified timeframe mentioned during the checkout process. Please note that order processing times may vary depending on product availability and any additional customization requests.
1.2 Order Verification: To prevent fraud and ensure the security of our customers, we may perform order verification procedures. This may include verifying your billing and shipping address or requesting additional information or documentation. We appreciate your cooperation during this process.
2. Shipping Methods and Delivery
2.1 Shipping Options: We offer various shipping methods to accommodate different locations and delivery requirements. The available shipping options will be displayed during the checkout process. Please select the option that best suits your needs.
2.2 Shipping Costs: The shipping costs will be calculated based on the selected shipping method, destination, and the weight and dimensions of the products in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.
2.3 Delivery Timeframe: The estimated delivery timeframe will depend on the selected shipping method and the destination of your order. Please note that these timeframes are approximate and do not include order processing times. Delays may occur due to unforeseen circumstances such as weather conditions or customs processes.
2.4 Tracking Information: Once your order has been shipped, we will provide you with tracking information, if available. You can use this information to track the progress of your shipment. Please note that tracking updates may take some time to appear depending on the shipping carrier.
2.5 International Shipping: We offer international shipping to select destinations. However, please be aware that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional charges are the responsibility of the recipient. Please check with your local customs office for more information about any applicable fees.
3. Address Accuracy and Delivery
3.1 Shipping Address: Please ensure that the shipping address you provide during the checkout process is accurate and complete. We will not be responsible for any delays or failed deliveries due to incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact us at support@stussywearhoodie.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been shipped.
3.2 Delivery Attempts: Our shipping carriers will make reasonable attempts to deliver your package to the provided shipping address. If no one is available to receive the package, a delivery attempt notice may be left, and you may need to arrange for re-delivery or pick up the package from a designated location as specified by the carrier.
3.3 Non-Delivery: In the event that a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, we will contact you to arrange re-shipment. Additional shipping charges may apply in such cases.
4. Shipping Restrictions
4.1 Restricted Items: Certain products may be subject to shipping restrictions based on their nature, local regulations, or international shipping policies. We will make every effort to provide information about any restricted items on the product pages or during the checkout process. It is your responsibility to ensure that you comply with any applicable restrictions or regulations.
5. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@stussywearhoodie.com. We will be happy to assist you and provide any necessary information.